BEST SHORE

QUALITY STANDARD

The total quality management (TQM) concept represents a fundamental change in the definition and treatment of quality in product development. According to the American Society for Quality Control (ASQC), total quality management (TQM) "is a management approach to long-term success through customer satisfaction."

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COURSES OFFERED

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CLIENTS TESTIMONALS

ERPMARK INC consultants are committed to providing quality consulting services in a multitude of technologies. We appreciate the extra effort that you put into the screening process because it allows us to fill our requirements quickly. We would recommend to any potential client who is in a peak staffing situation where a highly competent partner is needed to provide resources. We certainly feel that you have backed your mission statement... "ERPMARK INC exceed your expectations."

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OUTSOURCING OVERVIEW

The rate at which companies are outsourcing IT and application services is continuing to increase as they seek to improve their performance and reduce costs. However, industry data shows that the high hopes for business returns through outsourcing often are not realized. The results fail to meet the promise for many reasons — from poor benchmarking of existing service levels, to inflexible contracts, to unanticipated technology change.

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